Shipping and payment

If you've placed an order then you will receive a confirmation. They are ordered by your products and the selected payment option.

There are several options for sending and paying your order.

1. Cash to pick: You can pick your order and pay on the spot: Nijverheidslaan 21, 8560 Gullegem. For directions by car or train seeroute.
2. Electronic payment: Whether you pay in advance to account 979-6482686-84 of Levensstroom stating your invoice number. When paying by bank, as the date of payment is considered the date of crediting the bank account of Levensstroom. From this date the order will be sent as soon as possible, if stocked. The order specifies all the information you need for advance
3. cash on delivery: Either you choose to pay cash on delivery. Then you pay the postman or courier. Are you not at home when the postman / courier your shipment, then it will be taken back to the post office and this is a message in your mailbox left. You can then retrieve your mail at the post office and pay. Then you can pick up your package at a post office and pay. With a cash on delivery will be charged a surcharge of € 7.50. This surcharge is unfortunately necessary to cover the additional costs that this entails payment.
4. Paypal: In the future there will also be able to pay with Paypal. With Paypal you can safely with your Paypal account, Mastercard or Visa payment. After a payment is authorized, PayPal writes the amount automatically from your account or credit card. To get an impression of how Paypal works, you canview a demo here.

Once payment is received, the order will be sent, along with the bill. Delivery within Belgium is 2 to 3 days (excluding weekends and holidays!) And abroad 2 to 4 days, also weekends and holidays niet included.

By not paying the bill within the prescribed time limit, delay interest is payable at a rate of 10 percent per month of the invoice from the due date (1 month after the order) by right and without prior notice. Unless you want to cancel the order. See below.

Prices

The prices for the products and services are in €, including VAT, any taxes or other taxes, and excluding payment of transportation costs unless otherwise specified or agreed in writing.

Returns

You have the right under certain conditions you order within 8 days to return or exchange.

The goods can be returned / exchanged if they are in their original packaging intact and are not used and are intact. If you have a product you should return the invoice, which you have received your order, also agreed to send.

Offers and discounted items can not be taken back or exchanged.

If there is damage to a return product is sent or where articles are used, there will be no exchange or held back payment.

The customer pays the cost of return.

If the conditions are met, we pay the purchase price plus shipping back to you.

Please specify the package to SUFFICIENT frank.

When you receive a damaged product, it will be exchanged for the same product for free (in agreement). Condition is that you call within 8 days after contacting Levensstroom.

Cancel

Of course it may happen that an order for some reason no longer desirable. By Levensstroom you have the opportunity to cancel orders. Levensstroom charges no fee to cancel the order. An order must be canceled within 8 days after the order day

How to cancel? The quickest and easiest way to order your undoing, is to send an e-mail to our general email address. In the mail you mentioned the name of the order is placed, the products and the order number. We also like to know the reason for cancellation. You'll then quickly received confirmation of the cancellation.