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Conditions of Use Conditions of Use

1. Overall

These general conditions apply to all offers of Levensstroom. The conditions are accessible to everyone and recorded on the Internet sites of Levensstroom.

By placing an order to Levensstroom, you know that you agree with the delivery and payment conditions of Levensstroom. Levensstroom has the right at any time to amend its supply and / or payment terms. The customer is bound by the terms and conditions under Art. 6: 232 BW.

2. Realization of agreement

A purchase agreement is established by supply and acceptance. The agreement is established by placing an order, which sends an acknowledgment Levensstroom. If Levensstroom can not uniquely identify your residence or permanent residence, your order is not valid. Any misstatement by Levensstroom information given to you, you must immediately report. You got 7 business days after receipt of your order in which to judge whether the ordered items to meet and possibly your order to return. If you receive items that you do not ordered, or not received, this Levensstroom you will be informed as soon as possible. Following this period, the sale is final and you are the owner.

3. Payment Conditions

If you decide to place an order through this site, there are a number of payment options. Levensstroom sends only be prepaid orders excluding cash on delivery orders. You can prepaid to our bank account. We recommend that you use IBAN payment, for most EEC countries this takes 2-3 working days. Make sure that the payment is done at YOUR cost, otherwise we do not receive the full amount. You can see the payment details in the order confirmation screen in the shop, and in the email that you receive from us to confirm that we are processing your order. You can also pay cash and cash on delivery.

4. Offers and prices

Levensstroom has at any time right to change the cost of a product. All prices are subject to price changes.
Action Policy: An offer is valid only within the specified time limits.

All prices are 21% VAT included. Traders see prices excluding VAT.

  • You can pick up the article itself in Kortrijk (West Flanders) and pay on the spot. See address.
  • Whether you pay in advance to account 979-6482686-84 of Levensstroom, Philip of Alsace Avenue 26, 8500 Kortrijk mentioning your name. The article you will be sent as soon as possible, if stocked.
  • Either you choose to pay on delivery. Then you pay an additional reimbursement costs there.

6.Shipping and delivery

Shipping is done by DVH. For the dispatch of your package, the overall CMR conditions apply. The ordered items will be delivered as soon as possible after receipt of payment. The delivery time of the product depends on when the payment is received. If you get a message stating that your order listed "in progress" is, it takes 24u. (for the Netherlands, this 2 to 3 days) when the order arrives. Due to circumstances (weekends, holidays ,...) can a few days later. Is advisable to check your package when it is delivered by the carrier. Make your damage to the package than you subject to a receipt to sign. Thus, you are protected if a device would not work properly. And you can bring a complaint to the courier DVH. Levensstroom has no impact on the delivery of your order. Shipments made on behalf of the seller. The legal provision applicable at the time the goods leave our company.

7. Returns

The Belgian law on trade practices and informing and protecting consumers from July 14, 1991, let the buyer within 7 days after receiving the product Levensstroom informed that he / she renounces the purchase. In this period you can return your order unused, undamaged and complete in its original packaging. When a product you wish to return, you should give this by e-mail and the accompanying letter or copy of invoice, in return, stating your name and order number, to Levensstroom. We also like to know the reason for returning. You should always return a bill to add. Without invoice sent returns are not taken into consideration. If we can not accept a return article and send it back to the customer, all costs borne by the customer. Shipments will be returned at the expense of the customer. Unstamped COD shipments are not accepted by Levensstroom.

If you receive the product that was not the product that you ordered, or if it arrives damaged, send it back within 7 days following the receipt. If the articles are unused and in a timely and properly returned, Levensstroom paid back the price, excluding shipping and administrative costs of the shipment as soon as possible but no later than within 30 days after receipt of the returned items.

8. Disputes

In all our agreements is applicable Belgian law. The Belgian court is to connect other agencies authorized to hear and determine all disputes arising under the contract between Levensstroom and the other might arise.

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